PLAY MOVIE
Welcome to
Zao Shiki no Hotel
Enjoy a range of experiences amidst the grand scenery surrounding Zao Shiki no Hotel.
Zao Onsen Ski Resort is famous for its soft rime, 'Jyuhyo' rarely seen in nature.
Visit Zao and experience all it has to offer throughout each season, including skiing and snowboarding during winter.
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Spring
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Summer
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Autumn
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Winter
Hot spring
Zao Shiki no Hotel hot spring is surrounded by the nature of Zao.
Hear the call of wild birds, the murmer of trees, and feel the breeze on your skin.
This is nature, as it was intended to be experienced.
A bright, open hot spring with large windows.
Natural spring water that contains lightly-alkaline minerals, good for skin.
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Hanare Yu,Hyakuhappo
(Annex hot spring, 108 steps) -
Shirakaba
no Yu sauna -
Large public bath Shirakaba no Yu
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Large public bath Shirakaba no Yu
Dining
We offer a Japanese-style banquet which evokes the mountain scenery, as well as Yamagata beef and other dishes which utilise local and seasonal produce.
Please enjoy the unique flavours and specially selected ingredients the region has to offer. We also serve locally brewed sake to enjoy in the restaurant or dining hall.
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Yamagata beef
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Food menu
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Breakfast menu
Rooms
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Free Wi-Fi
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Non-Smoking
We believe in preserving the privacy of
our guests at all times,
and provide guests with space to
enjoy during their stay.
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Modern Japanese twin room
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![Japanese room]()
Japanese room
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![Western-style room]()
Western-style room
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![Japanese room]()
Japanese room
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![Special room]()
Special room
Guest room information
| Number of rooms | 43 |
|---|---|
| Check-in/check-out | 14:00～ / ～10:00 |
| Guest room facilities | TV, Digital channels, Phone, Safe, Electric kettle, Tea set, Fridge, Dryer (in room), Humidifier (rental), Washlet toilet, Iron (rental) , Slippers |
| Amenities | Soap bar, Soap (liquid type), Body soap, Conditioner-in shampoo, Toothbrush set, Razor, Shower cap, Comb, Cotton, Swab, Towel, Bath towel, Yukata gown, Emulsion, Lotion, Hair Liquid, Hair Tonic, After Shave Lotion |
Facilities
Rooms are equipped
with Wi-Fi.
Wifi access is available in the hotel lobby. Guests with laptops, smartphones
and other wifi-ready devices may use the internet free of charge.
| Parking | 50 spaces (free, first come, first served basis) |
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| Credit card | VISA 、JCB 、Diner's Club 、Master Card 、American Express |
| Disabled access | Wheelchair-abled access, wheelchair rental, disabled toilet *Please contact at time of booking. |
Coming by train
Sendai station
Senseki Line
About 80 minutes
Yamagata station
Bus
About 40 minutes
Zao Onsen Bus Terminal
On foot
About 10 minutes
Tokyo station
Yamagata Shinkansen
About 160 minutes
Yamagata station
Bus
About 40 minutes
Zao Onsen Bus Terminal
On foot
About 10 minutes
Coming by plane
Haneda Airport
Airplane
About 60 minutes
Yamagata Airport
shuttle bus
About 35 minutes
Yamagata station
Bus
About 40 minutes
Zao Onsen Bus Terminal
On foot
About 10 minutes
Nagoya Airport
Airplane
About 70 minutes
Yamagata Airport
shuttle bus
About 35 minutes
Yamagata station
Bus
About 40 minutes
Zao Onsen Bus Terminal
On foot
About 10 minutes
Osaka(Itami) Airport
Airplane
About 75 minutes
Yamagata Airport
shuttle bus
About 35 minutes
Yamagata station
Bus
About 40 minutes
Zao Onsen Bus Terminal
On foot
About 10 minutes
Free shuttle bus
Yamagata station shuttle business
We will pick you up from Yamagata station to the hotel free of charge. Please make a reservation
3 daysin advance.
Application for
shuttle bus
Please make a reservation
3day in advance
[spring - autumn]
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![When you exit the ticket gate of JR Yamagata Station, please proceed to the West Exit on the left.]()
Step01
When you exit the ticket gate of JR Yamagata Station, please proceed to the "West Exit" on the left.
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![At the end, please go down the stairs or escalator on the left and proceed to the left.]()
Step02
At the end, please go down the stairs or escalator on the left and proceed to the left.
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![*You will arrive at the pickup location. Please take the bus marked with Zao no Kaze]()
Step03
*You will arrive at the pickup location. Please take the bus marked with "Zao no Kaze"
*Please note that the meeting place will change during the spring~autumn period (4/1~12/22).
[winter]
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![When you exit the ticket gate of JR Yamagata Station, please go to the left and proceed to Kajo Central Mae.]()
Step01
When you exit the ticket gate of JR Yamagata Station, please go to the left and proceed to "Kajo Central Mae".
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![Please go down the stairs on the right in front of Kajo Central.]()
Step02
Please go down the stairs on the right in front of Kajo Central.
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![You will arrive at the pickup location. Please take the bus marked Nozomi Sightseeing.]()
Step03
You will arrive at the pickup location. Please take the bus marked "Nozomi Sightseeing".
Frequently Asked Questions
- Reservations,
Payment - Check-in &
Check-out - Rooms
- Dining
- Hot spring
- Location &
Parking - Facilities
- Getting around
- Other
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Reservations, Payment
How far in advance can I make a reservation?
Please make a reservation on the phone or our official website.Can I stay without dinner?
Yes, you can.Can I stay with kids?
Only Omiya Ryokan do not allow children under elementary school age to stay.
Please enjoy your stay at Kokusai Hotel or Shikino Hotel.From what time to what time can I make a reservation on the phone?
From 9:00 to 20:00Will there be a cancelation fee?
There is a cancelation fee 3 days before your check-in date up to 14people.Can I make a payment by credit card?
Yes, you can.Do you have one-day plan?
We don't have it. You can drop in our hotel for Day-use hot spring from 12:00 to 15:00. -
Check-in & Check-out
What time is C/In and C/Out?
C/In time is 14:00 then C/Out time is 10:00.
If you delay your check-out time, please contact us on the website.Can I leave my car and baggages before C/In and after C/Out?
Yes, you can. Please ask our front staff.What time is the last C/In?
Please be at our reception by 19:00.Do you have early C/In and late C/Out srevices?
Yes, we have. Early C/In is from 12:00. We charge 500YEN++ for each. (Need to be reserved)
Late C/Out is until 12:00. We charge 2,000YEN++ per hour. -
Rooms
Is there the bathroom in the room?
No, there isn't.
Yes.(Excluding some rooms)
Yes, there is.Is the bath in the room a hot spring?
No, is not hot spring.Is the toilet in the room bidet?
Yes, bidet is in all rooms.Could you infom of toiletries in room?
See the room overview at the bottom of the details.Is there a refrigerator in the room?
Yes, there is.Let me know the view from the window in the guest room.
You can see the hot spring town which has the old-fashioned atmosphere from the rooms with the retro atmosphere and the fragrant Taisho romance.(Some rooms do not have a view of the hot spring town.)
You can see the changing views of the seasons from the gest rooms of the hotel.
You can see the trees which are full of nature (except some rooms). Especially very good view in the South Building Japanese Room.Let me know the view from the window in the guest room.
You can see the hot spring town which has the old-fashioned atmosphere from the rooms with the retro atmosphere and the fragrant Taisho romance.(Some rooms do not have a view of the hot spring town.)
You can see the changing views of the seasons from the gest rooms of the hotel.
You can see the trees which are full of nature (except some rooms). Especially very good view in the South Building Japanese Room.About how much space does room have?
We offer a variety of room tipes with a size of 6 to 10 tatami mats. Pleas see the link for ditails.
Western-style rooms are 38 to 52 square meters, and Japanese-style rooms are 10 to 10.5 tatami mats. There are other special rooms and Japanese/Western rooms. Please see the link for ditails.Is there the rental Yukata for child?
Yes, there is. The size is 80cm to 150cm, and there are red and green, respectively.Would you like smoking in the room?
All rooms are non-smoking. If you smok, pleaseuse the entrance smoking area.
All rooms are non-smoking. If you smok, pleaseuse the entrance smoking booths in each building. -
Dining
Where do we take meals? Can we enjoy it in my room?
We serve meals at our dining room. We don't serve any meals in your room.Can we use a dining space for our dinner party?
YES. We do our best for your request, please contact us on the phone.We want to know your dinner menu. What is the main dish?
We serve a traditional Japanese course dinner mainly Yamagata cuisine.
Every main dishes has Yamagata beef.What kind of meals do you serve for kids?
For children elementary school age, we serve a dinner almost same like for adults.
For kids from 3 to 5 years old, we serve a dinner like lunch box.
We can serve a kids meal under 3 years old.Can you serve solid foods? Or can we bring them in the hotel?
We can not serve a solid foods. Yes, you can do it and we can warm it up if you need.I have an allergy. Can you change some dishes?
If you have any allergies, please let us know 5 days before the date you check-in.
We do our best to meet your demand.
On the other hand, It is very hard for us to meet your request on the day of you check-in.When we stay more than a night, do you serve same dishes for dinner?
We serve your dinner different dishes with first day.
When you have long term stay, it might be hard for us to meet your request.Can I bring some beverages into the dining?
We are sorry, any beverages are not allowed to bring in.I want to order extra food. Do you have the Menu? When can I make it?
Yes. This is the menu… You can make it on the day of you check-in.I made a reservation with B&B. Can I order dinner at your hotel?
Please give us your order by 17:00 at one day before you check-in.By what time do I need to do it?
Please add dinner by 17:00 the day before.Are there any restaurants in ZAO-onsen town for lunch and dinner?
Yes, there are. Please check it ...Are there any restaurants in ZAO-onsen town for dinner?
Yes, there are. Please check it ...ACan I take a lunch in ZAO-onsen town?
Yes, you can. Please check it ... -
Hot spring
Let me know about open hours of the hot spring at your hotel.
It's open for 24 hours. (Except the time for cleaning)Let me know about open hours of both Hanareyu-Hyakuhappo and Shirakabano-yu.
Shirakabano-yu is open for 24 hours. (Except the time for cleaning)What are the differences between both of them?
Hanareyu-Hyakuhappo is open from 6:00 to 23:00.
Shirakabano-yu is alkalinity spring.
Hanareyu-Hyakuhappo is sulfur hot spring with strong acidic flowing from the source.Let me know about the spring quality and effects at your hotel.
The quality is sulfur hot spring with strong acidic.
The effects of ZAO hot spring are good for a scrape, a burn, chronic skin disease, sickly kids,
chronic female disorders, diabetes, high blood pressure, arteriosclerosis and so on.The hot spring bath is barrier-free?
The dressing room is barrier-free but it's not inside the bathroom.Can I have a day trip to your hot spring bath?
Yes, you can enjoy it from 12:00 to 15:00. The cost is JPY1,000++ per person.
When we have a spring cleaning the bathroom, it will be closed. Please check the availability in advance.Is it safe to bathe in the hot spring for pregnant woman?
It's no problem on spring quality. If you have any concerns, please consult your physician.Can I take a bath even if I have a tatoo?
We are sorry, please refrain from doing it in the public bath.Do I need to make a reservation for a private bath? And how mach does it cost?
You can make it after checking in. We have three kinds of it.
Yamano megumi @3,000JPY++/45mins Morino megumi @2,000JPY++/45mins
Satono megumi @3,000JPY++/45mins
If you make a reservation on our official website, we can discount 1,000JPY each.Is there a foot bath? And when are your business hours?
Yes, there is. It's open for 24 hours.Can I go to your sister hotels for a hot spring?
Yes, you can. Please take our hot spring pass at the front desk. -
Location & Parking
Is there a parking lot? (Free or paid)
Yes, it's free. (only for those who stay at the hotel or use the day trip.)How can I get to the hotel by car?
Is there a free transfer to Yamagata Station? (Meeting place/time)
I would like to arrange a taxi.
Please contact us in advance using the inquiry form or the front desk.Could you possibry help me arrang a ride to the nearby facilites.
We don't pick up and drop off at nearby facilities. Please enjoy a walk in the Zao-hot spring. Click here for a walkingYes, you can. map.Facilities
Can I use the internet or wifi?
Yes, you can. We have free wifi inside the building.What hours is the gift shop open?
From AM7:00 to PM 9:00.Do yuou have vending machine?
Yes, Vending machine in lobby.
Yes, Vending machine are available in each buildingDo you have coin laundry?
Yes, We have. Please come by the front desk.
No, But it is in the sister hotel. If you nead laundry, please come by the front desk.Do you have rental wheelchair?
Yes, we have. Please give your order to the front desk.Where can I rental skis?
It is in the hotel. Please give your order to the front desk.Where can I rental skis? (Advance reservation system.)
It is in the hotel. Please give your order to the front desk. In addition, reservation are also possible, so if you make a resevation, reception will be smooth on the day. Click here for advance application.Are there relaxation facilities in the hotel?
Yes, we offer massage chairs in the relaxing lounge.
Yes, on the 1st floor of the East Building.Can you arrange a massage?
Yes. Please ask our front desk.Do you have Karaoke (advance reservations)?
Yes, we have. Please contact us on the website.Do you lend baby goods?
Yes, we do. Please check it we have on the website.Getting around
Are there any convenience stores and drug stores nearby?
Yes, there are. Please check this map…Are there any restaurants nearby?
Yes, there are. Please check this map…I would like to go to Dairotenburo.
This is large open-air bath where 200 man and women can take a bath at the same time.
Discount tickets are available at the front desk. About 8min by car. (Closed during the winter.)What kind of shops are there in the hot spring town?
There are a lot of hot spring facilities, souvenir shops and restaurants. There are also some shops which serve Tamakon famous as Yamagata soul food in front of their shop. Please enjoy it and have a good time in Zao.Does the ski area be located nearby?
It takes three minutes walk to Yokokura ski slope.Let me know about the rime lights and night cruising (dinner time etc…).
Illumination of Zao Snow monster is limited edition project sponsored.
Night cruising is a limitide-time project sponsored by Zao Ropeway.Time of event is 17:00 to 21:00 (Last ride 19:50). Discount tickets are sold at the front desk. Starting reservation from 7days before, 17:00, 18:00, 19:00, and 20:00. please contact Zao Ropewey directly for reservations.
If you going to Night cruising at 18:00, dinner will be accepted at 19:30. Please contact us through the inquiry form in advance.I would like to know Zao-Ropeway. (Distance, Time, Price)
Zao Ropeway is divided into the Sanroku line and Santyo line. It's 1760 meters above sea level. In summer mountain lift is also available, and trekking to Iroha Swamp is possible. Course setting is possible according to the level. Business hours are from AM8:30 to PM17:00. (Business houre vary)Other
I would like to know Zao-Ropeway. (Distance, Time, Price)
Zao Daikokuten is enshrined at the arrival point of zao central ropeway. The Daikokuten was built in the hope of home safety, rich business, and safe travel. As you proceed along the trekking course, you can see various swamps such as Katagainuma, Medamanuma, Utsubonuma and Dokkonuma. Business hours are from AM8:30 to PM17:00. (Business houre vary)I would like to know Okama. (Route, Price, Down period)
From Zao Onsen, go througt "Zao Line=Free" and "Echo Line=Free". From "Echo Line" go up "High Line=Paid" and you can see "Okama=Lake Crater". Travel time is about 50 minutes. The price is 550 yen for a regular car. During the winter, the Echo Line is closed and you cannot go to the kettle.Is there a golf course nearby?
Yes, is there. Zao Country Club is recommended. It takes 20 to 30 minutes by car.Is there any hospital nearby?
Yes, Yamadai Hospital, Miyuki Hospital, and Saiseikan Hospital. Please consult with your symptoms.Is there a lift (discount)ticket on sale?
Yes, is there. Sold at the front desk.Can I order a cake on the anniversary?
Yes, you can. Please order from this resevation form.
